coffee machine manufacturer,coffee machine supplier



OCS - F12 Dual Pump Coffee Machine For Hotel
  • Overview
  • Specifications
  • Service & support F12 Dual Pump Coffee Machine For Hotel F12 Dual Pump Coffee Machine For Hotel

Smart auto-cleaning, trouble-free maintenance

F12, Dr. Coffee’s super commercial flagship model, features classy, elegant style and extraordinary productivity. In addition to traditional VIP lounges and office pantries and common area, it operates well in unmanned scenarios. The proprietary custom auto-clean milk system underpins high operational efficiency.



    • Capacity

      Advised daily output100

      Hourly output70

      Beverage variety24

    • Technical sheet

      water tank (L)2/8

      bean hopper capacity (g)1200*1

      powder hopper capacity (L)-

      Grounds box caciylseringl70

      display orientationVertical

      display size7.0"

      rated voltage (V)220-240

      rated frequency (Hz)50/60

      rated power (W)2900

      machine weight (kg)17.5

      machine L*W*H (cm)30*50*58

    • Feature

      Powder hopper-

      Steam rod-

      Hot water dispenser-

      Capacitive touch screen

      One-touch milk coffee

      Diy coffee

      Bottled water self-absorption

      Tap water supply

      Mobile payment

      Milk system automatic clean

Series model

    • 1

      Standard version

    • 2
      F12 Big

      8L water tank

    • 3
      F12 Plus

      Auto pressure pump

    • 4
      F12 Big Plus

      Auto pressure pump; 8L water tank

Accessory scheme

    • 11

      Professional refrigerator

    • 22

      Professional refrigerator F12 Dual Pump Coffee Machine For Hotel

Smart auto-cleaning, trouble-free maintenanceOther products

The following documents can be viewed online or downloaded: Operational Safety Guide, User Manual, Maintenance, FAQ & Troubleshooting.

Common problem

  • Installation
  • Usage
  • Maintenance
  • What is the milk fridge for? Do I need one?The best milk temperature is between 2 to 6 degrees. It is reccomended that you use your coffee machine with a matching mini fridge to keep the milk temeprature right.
  • Shall I change the beverage configurations in my new machine?The configurations in your new machine is based on popular preferences generated by big data. If you prefer your coffee differently, you may adjust the configurations.
  • Shall I re-calibrate my machine''s grind later in use?Re-calibrate your grind if: 1. you change to different beans; or 2. the components are worn over time, in which case the amount of grounds may be inconsistent.
  • What accessories are there?Electric cable, user manual, water supply pipe, wrench, plastic buffers. Accessories may vary depending on the model. We recommend that you keep all accessories.
  • Why should I calibrate the grind?A cup of coffee takes a relatively fixed amount of coffee grounds. But the amount of grounds per grind can be different, depending on the type of beans. By calibrating the grind, your coffee machine comes out with the precise amount of grounds needed, making sure that each cup is served with consistent quality.
  • How do I start using a new machine?Fill up the water tank or connect your water supply, fill up the bean hopper, and turn on the machine. Once the machine is on, calibrate the grind before proceeding with tasks.
  • What is the service menu password?The service password for all Dr. Coffee machines is "1609".
  • How much room should I leave for my coffee maker?We recommend leaving an extra 20cm in height, depth and width on top of the machine size.
  • Any power supply specifications?Our machines work perfectly with utility power, 220V, 10A/16A depending on power.  Contact customer service or a sales professional for model details.
  • What if my water is too hard?Over time, the pipeline of the machine could be blocked with scale buildup. If you have hard water, remember to descale often. Contact customer service or a sales professional for more details.
  • Are there any water quality specifications?Water supplied to coffee makers should be of as low hardness as possible. Dr. Coffee recommends purified water with TDS value no higher than 80ppm  for all our models.
  • How do I supply water?For each water supply type (bottle/tap/tank) Dr. Coffee has a corresponding solution. Contact customer service or a sales professional for model and solution details.
Contact UsContact Us

Contact Us

Call Dr. Coffee service hotline (free): 400-8977-711

Monday to Sunday:9:00-20:00

Service network